Book Now

privacy Policy

Effective Date: October 29, 2025

1. Introduction

Welcome to The Skyline Retreat (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit theskylineretreat.com, contact us, or stay at our property.

By using our website or booking your stay, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information:

  • Personal Information: Your name, email address, phone number, and payment details when you book a stay or contact us.

  • Stay Details: Dates of your stay, number of guests, and any special requests.

  • Automatically Collected Information: IP address, browser type, device information, and website usage data through cookies or analytics tools (like Google Analytics).

  • Communication Data: Emails, messages, or forms you send through our site or third-party platforms (like Airbnb, Instagram, or Google).

3. How We Use Your Information

We use your information to:

  • Process bookings and payments

  • Communicate with you about your stay or inquiries

  • Improve our website and guest experience

  • Send updates, offers, or newsletters (you can opt out anytime)

  • Comply with legal obligations (such as tax or safety requirements)

4. How We Share Information

We may share information with:

  • Payment processors (for secure transactions)

  • Service providers (like cleaning or maintenance teams)

  • Booking platforms (like Airbnb or VRBO)

  • Legal authorities if required by law or to protect our rights

We never sell your data to third parties.

5. Cookies & Tracking

We use cookies to understand visitor behavior, improve site performance, and personalize content. You can adjust your browser settings to refuse cookies, but this may limit some functionality.

6. Your Privacy Rights

Depending on your location (especially if you’re in California or the EU), you may have rights to:

  • Access, correct, or delete your personal data

  • Opt out of data sharing or marketing

  • Request a copy of the data we hold about you

To exercise these rights, contact us at [email protected].

7. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access or disclosure. However, no system is 100% secure, so we cannot guarantee absolute protection.

8. Data Retention

We retain your information as long as necessary for booking, legal, or business purposes, unless you request deletion.

9. Children’s Privacy

Our website and property are not intended for individuals under 18. We do not knowingly collect personal data from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with a new “Effective Date.”

11. Contact Us

For any privacy-related questions, contact us at:
📧 [email protected]
🌐 https://www.theskylineretreat.com